Privacy Policy

1. Who We Are

Hexadio Digital ("Hexadio", "we", "us", "our") is a strategic technology consulting firm. This Privacy Policy explains how we collect, use, store and protect personal data when you interact with our website at hexadio.digital or engage with our services.

We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect the following categories of personal data:

• Identity data: first name, last name, job title
• Contact data: email address, telephone number, company name
• Professional data: industry, company size, business challenges
• Technical data: IP address, browser type, operating system, page views (via analytics)
• Communications data: messages and enquiries you send to us

3. How We Collect Your Data

We collect personal data through:

• Contact and consultation request forms on our website
• Email correspondence
• Website analytics (anonymised or aggregated)
• LinkedIn or other professional networks when you contact us directly

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and consultation requests
• Deliver services you have engaged us to provide
• Send you relevant insights and updates (only with your consent)
• Improve our website and services
• Comply with our legal and regulatory obligations

We process your data on the following legal bases: performance of a contract, legitimate interests and, where required, your explicit consent.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers who assist in delivering our services (e.g. email platforms, CRM tools), subject to data processing agreements
• Professional advisors where legally required
• Regulatory authorities where legally obligated

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for a maximum of 3 years unless an ongoing business relationship exists.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request erasure of your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at privacy@hexadio.digital.

8. Cookies

Our website uses minimal cookies. We may use analytics cookies to understand how visitors use our site. These cookies do not identify you personally. You can disable cookies in your browser settings at any time.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our systems are regularly reviewed and updated to maintain security standards.

10. International Transfers

Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements, including standard contractual clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will always be shown at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Hexadio Digital
Email: privacy@hexadio.digital

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.